FAQ

How Do You Ensure The Safe Delivery Of Prints?

We wrap the prints with special paper to ensure they arrive without scratches. After wrapping, we roll the prints and place them inside a long rectangular box made from sturdy cardboard.

What Materials Do You Use For Your Prints?

We use high-quality 250gsm satin photopaper.

What is GSM?

In photography, GSM stands for "Grams per Square Meter" a measure of paper weight. It's used to describe the thickness or weight of photographic paper. Higher GSM values indicate thicker and heavier paper, influencing the look and feel of printed photographs.

What is a Satin Paper?

Satin paper, also referred to as Lustre, Semi Gloss or Pearl, is a medium between glossy and matte finishes. It has a smooth surface with a subtle sheen.

What is a Photopaper?

Photopaper is a specialized paper designed for printing photographs. It has a coating of light-sensitive chemicals for high-quality image reproduction, and it comes in different finishes like glossy, matte, or satin.

Do The Prints Come With Wooden Frames?

No, unless we specify that these prints come with a wooden frame.

Where Do You Ship To?

We offer shipping to customers in USA, UK, Germany, Czech Republic, Finland, Denmark, Estonia, Croatia, Italy, France, Belgium, Latvia, Slovakia, Cyprus, Austria, Netherlands, Luxembourg, Hungary, Bulgaria, Portugal, Lithuania, Monaco, Greece, Slovenia, Poland and Spain.

Can I Customize My Prints?

Can I Customize My Prints?

What Payment Methods Do You Accept?

You can pay with your Visa, Mastercard, American Express, or PayPal.

Is It Possible To Pay With Cash On Delivery?

No, we only accept online payments.

Where Are Your Prints Made?

Our prints are made in Germany.